Business Background
MR.DIY is Malaysia's largest home improvement retailer, operating more than 2,300 stores and serving over 80 million customers across Malaysia, Brunei, and online channels. To support large-scale store operations, MR.DIY required fast and accurate data collection solutions for inventory management and warehouse stocktaking, enabling real-time visibility and more efficient resource allocation.
Business Challenges
Traditional inventory processes relied heavily on manual recording and counting, resulting in low efficiency. High-intensity manual operations also increased fatigue and the risk of human errors.
Differences in sales performance across stores led to unbalanced resource allocation. Without real-time data updates and rapid response capabilities, warehouses struggled to optimize product distribution strategies.
Solutions
CRUISE enables real-time data capture and seamless information sharing across transportation and supply chain processes, supporting smarter scheduling and operational decisions.
The lightweight CRUISE handheld computer simplifies frontline operations, while its 3.5-inch display and warehouse system integration improve inventory visibility and ensure real-time data synchronization.
Benifits
Real-time inventory updates significantly improved data accuracy, reducing errors and omissions caused by traditional manual processes and enhancing overall inventory management efficiency.
Real-time data sharing enables accurate analysis of store-level demand, helping optimize inventory allocation, maintain supply-demand balance, and reduce the risk of excess inventory.